Questions fréquentes

What level of precaution is the city of San Antonio taking during the COVID-19 outbreak?

On July 2, Governor Greg Abbott issued Executive Order-29 requiring all Texans to wear a face covering in public spaces in counties with 20 or more positive COVID-19 cases, with few exceptions. The Governor also issued a proclamation giving mayors and county judges the ability to impose restrictions on some outdoor gatherings of more than 10 people and making it mandatory that, with certain exceptions, people cannot be in groups larger than ten and must maintain six feet of social distancing from others. First-time offenders of the Order will receive a written or verbal warning. Those who violate the Order a second time will receive a fine of up to $250. Every subsequent violation is punishable also by a fine of up to $250. The Order specifics that no one can get jail time for a violation. As of July 1, businesses owners are required to to post signage which outlines COVID-19 symptoms at the entrance for customers and employees to see and educate themselves. In addition, large gatherings of more than 100 people are still prohibited. The following are exempted from this order, and therefore must implement a health and safety policy that includes masks where social distancing is not feasible, temperature and symptom checks, and protocols for maintaining social distancing by July 3 at noon.

  • Any services listed by the U.S. Department of Homeland Security's Cybersecurity and Infrastructure Security Agency in its Guidance on the Essential Critical Infrastructure Workforce
  • Religious services
  • Local government operations
  • Child-care services
  • Youth camps
  • Recreational sports programs youths/adults
  • Professional, collegiate, or similar sporting events,
  • Swimming pools,
  • Water parks,
  • Museums & libraries,
  • Zoos, aquariums, natural caverns and similar facilities
  • Rodeos and equestrian events
  • Amusement parks and carnivals



Where can I purchase protective face masks?

Shipment of 36,000 protective face masks available now.

Quality: 3-ply, Level 3 masks

Unit Price: $2.50 per unit

Lower unit price for high-volume and repeat orders.

Shipping: USPS, Fedex, or USPS as requested.

Please contact Sylvia Praesel at 512.988.0503 for details. (as of 4/22/2020)



Are Texas State Parks open?

All state parks that can be are currently open for day use and limited camping. Day pass and camping reservations are highly recommended – make reservations online or by calling (512) 389-8900. They are taking reservations for overnight stays up to three months in advance. Check the Texas State Parks Alert Map for status of individual parks. Guidelines to follow for your visit:

  • Face coverings are required inside all state park buildings.
  • Six-foot social distancing is required.
  • No groups larger than ten people are allowed, except for families or people living in the same household.
  • See guidelines and tips to plan your visit.



How do I know which restaurants are still offering takeout, curbside, and delivery?

Visit San Antonio has created a web page highlighting restaurants which are providing alternative dining options such as take-out, delivery and drive-thru services. Restaurants which are still open and offering take-out, delivery and drive-thru services may email marketing-communications@visitsanantonio.com with: • Business name • Physical address • Phone number



Who should I call if I have a question about the city's measures against COVID-19?

Contact the Metro Health Department at 210-207-8780



Who should I call if I have a question about visiting San Antonio as a guest?

Contact Visit SA at 210-244-2000



Can I still donate blood?

Yes! Blood donation is considered an essential city function.

Donors can make an appointment at SouthTexasBlood.org/Give-Now or by calling 210-731-5590.



Are parks and trails still open?

Parks & Trails
City parks, trails, dog parks, disc golf courses, tennis courts, bathrooms, and open green spaces are open. McFarlin Tennis Center is available by reservation only.

Outdoor Park Amenities
City park basketball courts, outdoor exercise equipment, playgrounds, skate plazas, pools, and splash pads are currently closed.

Facilities
City Parks and Recreation indoor facilities including community and adult/senior centers, clubhouses, Natatorium (indoor pool) and gyms are closed. The Park reservations counter at Ron Darner Headquarters is closed to the public.

Programming
Summer Youth Day Camp is full. All other classes and programming are currently suspended.

Social Distancing Information:
If you choose to visit a park, please follow CDC and local health guidelines and practice social distancing.



How much will I get from the  coronavirus check?

Calculate here



COSA - Self Screening Tool - 9 quesions for COVID-19

View Questions Here